This policy sets out:
In this policy, “INQOVA” or “we” refers to INQOVA Technologies Limited of 1/F Unit B, Hang Seng Center, 95-97 Tung Chau Street, Tai Kok Tsui, Kowloon and “Platform”means our website at https://www.inqova.com.
In this policy, “personal information” refers to any data, information, or combination ofdata and information that is provided by you to us, or through your use of our products orservices, that relates to an identifiable individual.
(a) account and profile information that you provide when you register for an account or sign up for our products or services, for example First name, last name, email, phone number, company name, industry, country/region (collectively, “AccountData”);
(b) information you provide through support channels, for example when you report a problem to us or interact with our support team, including any contact information, documentation, or screenshots (collectively, “Support Data”);(c)communication, marketing, and other preferences that you (collectively,“Preference Data”);
(d) information about your device or connection, for example Your internet protocol (IP) address, log-in data, browser type and version, time-zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our products or services. and information we collect through cookies and other data collection technologies (please read ourCookies Policy for details) (collectively, “Technical Data”); and
(e) Information about your use of or visit to our Platform, for example Your click stream to, through, and from our Platform, products you viewed, used, or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), or methods to browse away from the page. (collectively, “Usage Data”).
(a) our personnel, agents, advisors, consultants, and contractors based in Hong Kong in connection with our operations or services, for example our staff engaged in the fulfilment of your order, processing of your payment, and provision of support services;
(a) we need to perform the contract we have entered into (or are about to enter into)with you, including to operate our products or services, to provide customer support and personalised features, and to protect the safety and security of our Platform;
(b) it satisfies a legitimate interest which is not overridden by your fundamental rights or data protection interests, for example for research and development, and in order to protect our legal rights and interests
(c) you've given us consent to do so for a specific purpose, for example we may send you direct marketing materials or publish your information as part of our testimonials or customer stories to promote our products or services with your permission; or
(d) we need to comply with a legal or regulatory obligation.
(a) information is encrypted using TLS/SSL technology;
(b) your account is password-protected;
(c) access to your personal information is restricted to personnel or service providers on a strictly need-to-know basis, who will only process your information on our instructions and who are subject to a duty of confidentiality; and
(d) our information collection, storage, and processing practices are reviewed regularly.
(a) be informed of what we do with your personal information;
(b) request a copy of personal information we hold about you;
(c) require us to correct any inaccuracy or error in any personal information we hold about you;
(d) request erasure of your personal information (note, however, that we may not always be able to comply with your request of erasure for record keeping purposes, to complete transactions, or to comply with our legal obligations);
(e) object to or restrict the processing by us of your personal information (including for marketing purposes);
(f) request to receive some of your personal information in a structured, commonly used, and machine readable format, and request that we transfer such information to another party; and
(g) withdraw your consent at any time where we are relying on consent to process your personal information (although this will not affect the lawfulness of any processing carried out before you withdraw your consent).
We may amend this policy from time to time by posting the updated policy on our Platform. By continuing to use our Platform after the changes come into effect, you agree to be bound by the revised policy.
Our products and services are not directed to individuals under 16. We do not knowingly collect personal information from individuals under 16. If we become aware that an individual under 16 has provided us with personal information, we will take steps to delete such information. Contact us if you believe that we have mistakenly or unintentionally collected information from an individual under 16.
INQOVA Technologies Limited
1/F Unit B, Hang Seng Center, 95-97 Tung Chau Street, Tai Kok Tsui, Kowloon
Attn: Data Security Officer
Last updated: 3rd August 2021
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